HLTAID011 Provide First Aid is a nationally recognised course that equips learners with the knowledge and practical skills needed to respond confidently to a range of emergency situations. This course covers essential first aid procedures, including CPR (cardiopulmonary resuscitation), managing fractures, burns, bleeding, medical conditions, and other injuries or illnesses. Learners will gain skills in how to assess an emergency, provide immediate care, and communicate details to emergency services.
Suitable for workplaces, community settings, and personal development, HLTAID011 meets the requirements for workplace first aiders and includes both online theory and hands-on practical components.
There are no prerequisites for enrolment in HLTAID011 Provide First Aid. However, learners should meet the following criteria:
Minimum Age Requirement – Learners must be at least 16 years old
Physical Capability – You should be capable of performing practical demonstrations, including 2 minutes of continuous CPR compressions on the floor and rescue breathing on manikins.
Online Learning Platform – For the eLearning module and pre-course component, learners should have reliable access to a desktop computer or laptop with sufficient internet access. We request that you avoid using mobile devices when completing your eLearning to ensure your learning experiencing is thorough and completed successfully.
This unit of competency is suitable for individuals who may be required to respond to medical emergencies in various settings. This course is well-suited for workplace first aiders, childcare workers, teachers, support staff, fitness professionals, and community volunteers. It is also beneficial for those in customer service roles, sports coaching, or any industry where basic first aid skills are essential.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Completing HLTAID011 Provide First Aid can enhance career opportunities across various industries where first aid knowledge is essential. While it may not be a standalone qualification for a specific career, it is a valuable skill that can boost employability in many roles. Here are some career opportunities:
This course can also be a stepping stone to more advanced emergency response careers, such as:
Since many industries require staff to hold a valid first aid certificate, HLTAID011 can improve job prospects and career advancement.
Completing HLTAID011 Provide First Aid, will equip you with the skills, knowledge, and confidence to respond effectively in medical emergencies. By the end of the course, you will be able to:
This course ensures that you can respond with confidence and competence in emergency situations, whether at work, home, or in the community.
The qualification is based on the unit HLTAID011 Provide First Aid, which covers essential skills in providing first aid to individuals in emergency situations. It includes performing CPR, responding to medical emergencies, treating injuries, and managing common health conditions until professional medical help arrives.
| Unit Code | Unit Name |
| HLTAID011 | Provide First Aid |
Assessment for this unit of competency includes:
Successful completion of knowledge-based questions through the online eLearning module
Practical demonstration of first aid skills during simulated clinical scenarios in the face-to-face training workshop
All assessments are conducted by a qualified trainer and assessor who holds current industry experience and vocational competencies in first aid.
Candidates who enrol and complete the requirements of HLTAID011 will be awarded a statement of attainment for the following units of competency.
HLTAID009 Provide Cardiopulmonary Resuscitation (12 month expiry)
HLTAID010 Provide Emergency Life support (3 year expiry)
HLTAID011 Provide First Aid (3 year expiry)
HLTAID011 Provide First Aid is delivered as a blended training model with both online and face-to-face components. The recommended course duration is outlined below, course completion times may vary based on factors such as prior knowledge and individual learning pace.
Our courses recommends the below:
The Serco AP location operates as a secure, undisclosed facility accessible only to authorised Serco personnel. Due to the sensitive nature of operations and internal logistics, the address is not publicly available and is strictly for internal use. This location does not accommodate public visits, deliveries, or external enquiries. All activities at this site are managed in accordance with Serco’s internal protocols and access is restricted to employees with appropriate clearance. For staff requiring information or access to this location, please consult your internal directory or contact your line manager for further guidance on approved procedures.
If you are interested in Serco Defence RTO delivering training at your workplace, please contact us at sercorto@serco-ap.com
The course fee is $180, which includes all required equipment, comprehensive learning resources, and access to specialist clinical supervision and training throughout the unit of competency.
Getting started with your training is simple. Just click the button below to access our secure online enrolment form. You’ll be guided through a quick step-by-step process to provide your details and confirm your place.
Our enrolment system is available 24/7, making it easy to enrol at a time that works for you — whether you’re on shift, offshore, or balancing a busy schedule.
Take the next step in your professional development. Start your enrolment today.
If you have any questions related to the HLTAID011 Provide First Aid please contact us on our enquiry form here.
