Kerri-Ann is the heart of our team and the first point of contact for all Serco Defence RTO learners. With a warm, caring nature and a genuine commitment to learner experience, Kerri-Ann ensures every individual feels supported from enrolment through to completion.

With extensive experience in medical administration and personal assistance, Kerri-Ann brings outstanding organisational skills, attention to detail, and time management to her role. She is highly adaptable and thrives in dynamic environments, managing course scheduling, training coordination, and administrative operations with ease.

Kerri-Ann’s solutions-focused mindset and dedication to both learners and team members make her an invaluable part of our RTO.