Serco Employee Workplace

Impact a Better Future

Who is Serco

Serco ASPAC (Asia Pacific) is a division of Serco Group, a global leader in public service delivery. Serco ASPAC operates across multiple sectors including defense, transport, justice, immigration, health, and citizen services and provides innovative solutions

DMS Maritime – Serco’s own RTO

DMS Maritime is Serco’s internal Registered Training Organisation that focuses on delivering professional development and vocational training programs. The RTO provides accredited training and assessment services to Serco employees as well as external learners, enabling all participants to acquire industry-recognised qualifications and enhance their skills.. This facilitates career growth, operational excellence, and compliance with regulatory standards. Through a structured curriculum and experienced trainers, DMS Maritime ensures workforce readiness aligned with the organisation’s strategic objectives and sector requirements.

Important Information
Certain Serco ASPAC locations are in a secure, undisclosed facility accessible only to authorised Serco personnel. Due to the sensitive nature of operations, the address is strictly for internal use and is not available for public attendees.

Contact Details

Courses Delivered

Nationally Accredited
MARSS00008 Shipboard Safety Skill Set
This course equips maritime personnel with practical safety skills in emergency response, firefighting, life-saving procedures, and hazardous materials handling. Ideal for all experience levels, it promotes a safety-first approach essential for managing risks at sea.
View course
Nationally Accredited
MAR30924 Certificate III in Maritime Operations
Gain the skills to operate and maintain marine engines up to 750 kW in near-coastal waters. This hands-on course covers troubleshooting, maintenance, safety, crew supervision, and emergency response—ideal for those pursuing AMSA certification as a Marine Engine Driver Grade 2 or roles like Marine Engineer.
View course
Nationally Accredited
MAR30824 Certificate III in Maritime Operations
Marine Engine Driver Grade 2 Near Coastal
This nationally recognised course provides advanced skills to operate and maintain marine engines up to 750 kW in near-coastal waters. Through a blend of theory and practical training, it covers engine maintenance, troubleshooting, safety, and emergency response, while preparing learners to supervise crew and manage engine room operations. It’s a key step toward AMSA certification as a Marine Engine Driver Grade 2.
View course
Nationally Accredited
MAR20424 Certificate II in Maritime Operations
Marine Engine Driver Grade 3 Near Coastal
This course provides the essential skills and knowledge to operate and maintain marine engines on vessels up to 500 kW within the EEZ. Designed for those pursuing a career as a Marine Engine Driver Grade 3, this nationally recognised qualification combines theory with practical training to teach mechanical operations, routine checks, maintenance, troubleshooting, and safe use of deck machinery. It’s an ideal starting point or upgrade path for a dynamic maritime career.
View course
Nationally Accredited
HLTAID015 Provide Advanced Resuscitation and Oxygen Therapy
$175
This course equips individuals with skills to respond to life-threatening emergencies. It builds on basic first aid by teaching advanced resuscitation and oxygen therapy techniques. Participants learn to manage critical conditions such as respiratory and cardiac arrest and critical bleeding. The course is ideal for healthcare workers, emergency responders, and those in remote or high-risk settings. It prepares learners to confidently handle emergencies in workplaces and public environments.
View course
Nationally Accredited
MAR20324 Certificate II in Maritime Operations (Coxswain Grade 1 Near Costal)
Advance your maritime career with the MAR20324 Certificate II in Maritime Operations – the nationally recognised qualification for becoming a Coxswain Grade 1 Near Coastal. Gain the skills to operate commercial vessels up to 12 metres, including navigation, vessel handling, basic engineering, and emergency response, preparing you to command ferries, fishing boats, workboats, and charters in near coastal waters.
View course
Nationally Accredited
MAR10224 Certificate I in Maritime Operations
General Purpose Hand
Set sail on your maritime career with the MAR10224 Certificate I in Maritime Operations. This entry-level qualification is designed for individuals seeking to work as a General Purpose Hand (GPH) on vessels operating in Australian coastal waters. Gain the practical skills and safety knowledge required to assist with deck or engine room operations under supervision and prepare for a range of exciting opportunities in the maritime industry.
View course
Nationally Accredited
HLTHPS009 Perform Peripheral Intravenous Cannulation
$400
Develop the skills and confidence to safely perform peripheral intravenous (IV) cannulation with HLTHPS009. This nationally recognised course equips healthcare professionals with the knowledge to prepare for, insert, and manage IV cannulas in clinical settings. You’ll learn about infection control, vein selection, patient care, and troubleshooting common complications.
View course
Nationally Accredited
HLTAID011 Provide First Aid
Gain the essential skills and confidence to respond to emergencies with HLTAID011 Provide First Aid. This nationally recognised course equips you with the knowledge to assess situations, administer CPR, provide basic life support, and manage a range of first aid scenarios, including burns, fractures, and medical emergencies. Ideal for workplaces, community settings, and personal development, this training meets Australian industry standards and includes hands-on practical experience.
View course
Nationally Accredited
BSBMED301 Interpret and Apply Medical Terminology Appropriately
This unit covers the skills and knowledge needed to follow instructions, perform routine tasks, and communicate effectively with a variety of internal and external clients in a medical setting. It also includes the use of appropriate medical terminology. The unit is designed for individuals working in medical administration roles who apply a broad range of skills across different healthcare environments.
View course