Eddie Freitas is a seasoned educational leader and CEO of Serco’s Registered Training Organisation (RTO), renowned for driving quality education, strong educational governance, and impactful capability outcomes across the VET sector. As Head of Learning Solutions, Eddie leads Serco AsPac’s Learning & Capability function and is a key enabler of workforce development aligned to Serco’s Education and Training strategy.
With a wealth of tertiary qualifications in health, education, and vocational training, Eddie brings over two decades of frontline and executive experience across Health, Defence, Justice, and Community Services. He has served in pivotal clinical and leadership roles, including as a Nursing Officer in the Royal Australian Air Force, an Intensive Care Paramedic with NSW Ambulance, and a Director Emergency Services, Emergency Management. Learning & Capability and Social Policy.
Eddie is committed to shaping learner-centric, industry-relevant training that uplifts educators, empowers organisations, and enhances brand integrity. His strategic influence spans learning reform, policy development, and operational capability uplift, ensuring VET sector is responsive, rigorous and future-ready.
A dedication to learner-focused, practical training strengthens educators and organisations alike, ensuring the sector stays adaptable, high-quality, and prepared for the future.
Skills
Emotional Intelligence & Personal Effectiveness
Strategic Relationship Management
Results-Oriented Execution
Business Operations & Commercial Acumen
Organisational Leadership & Change
Qualifications
Bachelor Education (Honors)
Bachelor Nursing and Health Science
Bachelor Paramedic Practice
Grad Cert Learning and Teaching
Grad Cert Altitude Physiology
Adv Dip Paramedical Science
Diploma Paramedical Science
Cert IV Leadership and Management
Cert IV Training & Assessment (TAE40116)
ADF- Fixed & Rotary Wing Aeromedical Evacuation (PAU Training Package)